Thomas Chew Boys & Girls Club
"Sometimes I feel like I
should be on the Vision staff (sales not programming). I find
myself selling the Member Tracking System program to colleagues and
sharing with funders who tour the club. The reasons: it is a great
affordable way to track our members, ability to speak to a real
person for help and get real answers to help with questions.
We use Vision for membership, staff and certain fees for our summer
camp and fee based after school program. Most importantly, my
staff loves the program and the reports." Peter McCarthy,
Executive DirectorBoys & Girls Clubs of Middle Tennessee
"Veronica, Yesterday on
September 6, 2011, you went above and
beyond with your call to duty in assisting me with
retrieving information for our audit today. You made every effort to
send the information to me in the time I needed it. You were always,
professional, polite, and patient. I am deeply grateful for all of
your effort. Thank you for assisting me with this matter.
Sincerely." Joys Lehmann, Executive Assistant
Boys & Girls Clubs of Yellowstone County
"The Member Tracking System is
essential in our Club’s continuing efforts to improve our efficiency
and the impact we have on our members. The Vision’s staff have been
our partners for more than 10 years on a system, which provides us
with information we need, when we need it to
help improve our efficiency and impact. We have yet
to find a need, or very many wants, which the Member Tracking System
could not meet." Brian Dennis, Chief Professional Officer
Boys & Girls Club of Lawrence
Kansas
"The purchase of Vision’s
Member Tracking System is one of the best business decisions our
organization has made to date. Not only do we get
customer service above and beyond what we pay
for, the system has already more than paid for itself for
our organization. In a 7 month comparison (year prior to the
purchase of Member Tracking System and the first year with Member
Tracking System), our fee collection has
gone up $49,000 solely because of the use of the Member Tracking
System. Activity tracking, outcome measurement, and
grant reporting are all made easy with this system. Not to mention
that the people at Vision bent over backwards to create a billing
system specifically to fit the needs of our Club. Every question we
have is answered quickly and politely. I would not hesitate to
recommend this system to any Boys & Girls Club or organization
looking to maximize staff time and generate reliable data."
Monica Dittmer, Director of Operations
Oklahoma City Police Athletic
League
"I would like to commend your
company for its outstanding customer
service and product. The attention and service that my
organization has received is superb. The product that you have
provided is extremely functional for our needs. It has taken our
organization to the next level in accomplishing our goals. Where it
initially did not fit some of our exact needs, your customer service
and support made sure that it was modified to do so. This was
accomplished with no additional fees and in an extremely fast
manner. This is very rare in the world of business products today.
Your company and product are a class act
that are way ahead of the competition. I would personally recommend
you to every organization in need of member tracking systems. Thank
you again for a great product and outstanding customer service."
Eric Thompson, Sergeant
Haven House, Raleigh, NC
"Just wanted to say thanks
to you guys for all that you have done for us. The Member Tracking
System has made a huge difference for us. I’ve already
saved countless hours trying to
save data in spreadsheets and the staff tracking features have been
an added bonus that I hadn’t even considered. Our agency uses other
web based MIS’s that are required by some of our grants for various
programs and they are all a major pain and not very user friendly.
I’ve been able to virtually teach myself how to use Member Tracking
System and have already been able to customize it to some of the
programs we run that are somewhat unique compared to the Boys and
Girls Clubs. The reports and outcome
feature are by far the most helpful feature for us as an
increased emphasis is placed on outcomes in many of our public
funding sources. I highly recommend Member Tracking System to other
after school programs, YMCA’s, or other programs working with youth
in community programs. This system
is great! P.S. and your customer
service is the best I’ve ever experienced!! I love
GoToMyPC!" Matt Schnars, Program Director
Boys & Girls Club of Cypress
"Our Club is helping kids succeed in school and in life and
thanks to Member Tracking System I have the data to prove it."
Anne Hertz, Executive Director
Boys & Girls Clubs of the Lewis
Clark Valley, Lewiston, ID
"Great personal technical support,
always available, consistent programming tips, excellent staff to
work with are just a few of our thoughts about our interactions with
Vision Computer Programming this past year. We have three branches
in our organization that are in constant need to share information
and Member Tracking has made it so easy! From sharing members and
information to running detailed and
descriptive reports are just some of great components of
the program we have experienced. Since our change to Member
Tracking it has increased community involvement and lifetime member
tracking. BGCA Annual reports are simpler and not as complicated,
as we all once feared, thanks to Member Tracking. I have had Vision
employees work more hours and weekends than any other company has
done for us. Every staff at Vision makes it
simple and understandable. They are forgiving in
whatever our mistakes are and willing to clean it up in the most
efficient matter. Zenith, Nicole, Aleks, Lisa, Mike and all others
that keep them going, THANK YOU! Your program is truly the best and
I look forward to our future years together." Beverly Yochum,
Senior Membership Services Director
Boys & Girls Club of Eden, NC
"I have been the Executive
Director of the Boys & Girls Club of Eden for over 4 years now. I
worked with data entry in the past and absolutely love the Vision
program. Accountability is so important when applying for grants,
acquiring donations and marketing your organization. Vision has
helped us be accountable and accurate. We even received an increase
of over $20,000 in funding due to our accuracy and reporting from
the Vision program. It is so easy to learn!!.
We have a few employees who are afraid of computers but now they
enter daily attendance sheets, school grades and even billing and
payment information. We also started tracking our volunteer hours
and volunteers are excited to know how many hours they have helped
us out. The folks at Vision help us set up reports and give great
technical support when we have a question. Thanks you guys and keep
up the great work!! You’re Great" Amy Nalley
Boys & Girls Club of
Brockton, MA
"The Member Tracking System has been a great help to me. Not only
does it let me know who is in the building at any certain time, but
also in learning the identities of each member. With the quick entry
page showing their name, number and picture, I have been able to
remember each member's number just due to this information being
repeated day after day. It is also a great
tool for creating reports of any type. I have been using
this system since 2003 and the upgrades make it easier and easier
with each one." Sue B.
Boys & Girls
Clubs of Conejo & Las Virgenes, Agoura Hills, CA
"Using the Member Tracking
System by Vision has saved me so many hours of manual work. Not only
do my Directors track members but they also use the system for
staff timekeeping, performance
review dates, general reporting and financial accountability. We
don’t need to have multiple systems for all that needs to be done.
When we call for customer support, we always receive
excellent service and timely
information. The Vision team can even save us more time by logging
onto our computers directly and accessing Member Tracking for
problem resolution or upgrades. Some of our suggestions have even
been implemented in an upgrade!" Becky Fleishman, Resource & Events
Coordinator
Boys & Girls Club of Lodi, NJ
"As an employee of the club for 10 years and the lead person who
helped bring this program to the club I have only wonderful things
to say about the Vision Member Tracking System Software. The
software if very user friendly, provides our club with easy access
to key reports for marketing purposes, funders, and overall club
management. The software has helped us accurately track our
attendance on a day to day basis. The billing component of the
software is second to none in my opinion, it has allowed us to
accurately track the flow of
revenue coming in to our club. This software has allowed us to
monitor payments and bill parents accordingly. The staff is very
competent and pleasant to work with, they answer all questions and
walk us through any problems we might have and help us solve the
issue with great ease. The technical support provided by Vision
Staff is above anyone else I have had the pleasure of working with,
the staff is easy to deal with, very eager and patient to help our
club better utilize this amazing software. I would like to
personally thank Nicole, Zenith, Lisa for there help and support
through the years." Mike Miller, Administration
Boys & Girls
Clubs of Springfield, MO
"Vision Computer
Programming Services is a great company! Their
customer service is
excellent and their product is easy to use!
Whenever I need help with technical problem, they are quick to
respond. I recommend the Member Tracking System to any Boys & Girls
Club! Thanks," Jeff Long, Unit Director
Ludlow
Boys & Girls Club, MA
"The Ludlow Boys & Girls Club had a database that needed to be
updated and customized to meet our needs in tracking over 8,000
donors and prospects. Vision Computer Programming personnel worked
with our current database providing us a customized
Supporter Donation System that
met our criteria at the Boys & Girls Club. For our organization,
Vision Computer Programming has provided an extremely valuable
database and we are impressed by the features, performance and
customization of our database, but more importantly with the
assistance of the personnel at Vision who continue to provide
support and respond to our needs on a timely basis." Marty
Walters, Development Director
Boys & Girls
Club of Greater Westfield, MA
"It is with pleasure that I write to recommend Vision Computer
Programming Services, Inc. for quality of programs, uncomplicated
training and a strong support staff.
We have been using both the Supporter Donation System and Member Tracking
Systems since 2004. During this time we have found that the ability
to choose from simple to complex reporting depending on our
individual needs is outstanding in comparison to other tracking
programs and fundraising software which we have evaluated.
In addition, the access to support staff has been
exceptional. When we require support, which is normally
in the form of a question to obtain a complicated report or mailing,
we rarely reach a recorded message, and in those rare moments, we
have received a call back generally within 15 minutes. The upgrades
are supplied in a timely manor and the website provides us the
opportunity to retrieve and download at our own pace.
In closing, I underscore the value of working with a highly motivated
knowledgeable staff, willing to research innovative options to
improve the quality of our solicitations, membership and accounting
records. For this reason, if there is any interest in discussing
your consideration of Vision Computer Programming Services, I would
be happy to be contacted directly." Lerryn Godden, Business
Manager
Boys & Girls
Clubs of Bay County, MI
"The Boys & Girls Clubs of Bay County, MI, have been with Vision
Computer for over 10 years, their customer service and technical
support is outstanding. The Supporter
Donation System is very user friendly and allows us to
create multiple and very detailed reports
on all our donors. The
membership tracking software and the daily back-ups by Vision is a
benefit to any organization. I highly recommend Vision for
their wonderful service and great programming. Thank you
Nicole, Lisa and all staff for your continued support." Ginger
Drzewicki
Boys & Girls
Clubs of Central Arkansas, North Little Rock, AR
"I have been using the Member Tracking System for
over two years now and I am still learning what it can do to save me
and our clubs time.
I find it very interesting and it makes keeping track of
members, their programs and getting reports
quite easy.
Some of our clubs were still tracking
members manually until I sat down with them and showed them I could
run reports for them off of Member Tracking. They are still
thanking me for doing this for them and telling me how much time it
has saved them. It is people friendly and when I have difficulty, I
can phone the staff at Vision and get help. The staff is very
competent and pleasant to work with, they walk me through
whatever questions I have. They are also very patient and
never seem to get annoyed or angry if I have to go over if with them
more than once. To me, it seems as if the staff keep very much
in mind, that they may know this program inside and out, but their
customers do not. I would suggest to anyone looking for this
sort of specialty to call the people at Vision. If I thought
another company was looking for some sort of tracking, I would have
no problem leading them in the direction of the Member Tracking
System." Debra Nagge
Boys & Girls
Club of Abilene, TX
"We have been using the Member Tracking System since 2005 here at
the Boys & Girls Club of Abilene. The program is absolutely
wonderful. It allows us to not only track our kids' daily
attendance and activities, but also to generate necessary reports,
payments and receipts for dues and much, much more. The wonderful
and knowledgeable staff at Vision are
always available for support when needed. The
possibilities are endless and I would highly recommend the program."
Carol Morrison, Administrative Assistant
West Contra
Costa Salesian Boys & Girls Club, San Pablo, CA
"This letter is a recommendation about Vision Computer Programming
Services. The software is easy to learn and is
user friendly. It is an excellent
resource for when a parent calls and wants to know what time a child
left or arrived. The computer tells you the exact time. Staff time
needed for preparing reports has been drastically reduced. Need the
demographics of your membership? Only takes a second. It tracks
time of your staff and volunteers. It makes payroll a snap.
There is another aspect that drives this letter of recommendation
and that is Nicole, Zenith and Michael. You need
support, these people are
there. They return phone calls. You have questions, suggestions,
or problems? They listen. They listen, and when feasible,
implement changes to the software according to your input. In this
way, your investment keeps improving and doesn’t become outdated.
You do something stupid; they help you correct your action. They
are more than just a software company; they are a vital partner
assisting in the efficiency of your organization. They allow you to
spend more time with your members.
I highly recommend this software, and this company, to any
organization that needs to track membership.
Your company consistently delivers
high quality customer service. And
NEVER with a grumble or complaint. You guys are awesome." Judy Reed
Boys & Girls
Clubs of the San Luis Valley, Alamosa, CO
"OH! I keep
forgetting to mention how much I appreciate all of you at Vision!
Everyone is always so helpful and I enjoy talking to you! You
provide an excellent software
program as well as customer service…really
hard to find these days! Thank you, thank you!" Mary
Robertson, Interim Executive Director, Director of Finance &
Information Systems
Boys & Girls Club of Cape Girardeau, MO
"I'm writing to
tell you what good care you take of us. You didn't just sell us
your software, you support your software.
I can call any time and you make it so easy to solve all of my
issues. Usually you just log on to my computer and do it for
me! Can't get any easier than that! I'd recommend this
program to any organization. Thanks, again." Terry McLeod
Boys & Girls
Club of Lynn, MA
"I would like to take this opportunity
to express my sincere gratitude to Vision for their
patience and guidance with our
staff during our tedious conversion of our membership data. Through
the process, and as we have continued to experience growing pains,
the staff of Vision has been extremely professional and helpful. In
this day and age of accountability, the Vision software has been
more than a tool for us to log in our members on a daily basis.
Through the help of the Vision staff, we have been able to establish
accounts for various program within our data base, that help us
determine what programs our members are using, the length of their
stay and the impact the program is having
on their participation. We are able to provide our
supporters more than daily attendance reports; we can provide a
myriad of data pertaining to our impact on our members. Thank you," Obie - Robert "Obie" Barker, Jr, Executive Director
Girls Incorporated of Columbus, GA
"I’m Skip Baker Operations and Financial Director for Girls
Incorporated of Columbus, Georgia. I was approached by Dorothy Hyatt
our Executive Director and asked to evaluate Vision Computer
Programming Services Member Tracking System and its potential
application at Girls Inc. While neither a MIS guru or computer geek,
someone needed to represent Girls Inc and a make long-term strategy
and commitment to an unknown application. I was the lucky someone.
After our initial meetings, Vision and Girls Inc made a joint
commitment to install this database. Logistically, Girls Inc is in
both Alabama and Georgia operating 5 separate facilities with over
1500 girls that we manage on a daily basis. Girls Inc immediately
recognized the Member Tracking System as a custom built database
ideally suited for an organization that had grown rapidly over the
last few years. We had ever increasing demands for information
collection and reporting that outdated any methods in current
practice. The need was great. This database demonstrated the
flexibility to collect and report varied amounts of information in
customized formats. It helped us integrate many fragmented aspects
of our business into one. Eventually, we successfully networked over
15 computer stations with one terminal server linking all remote
stations to a common database.
Succinctly, Vision has fulfilled every
promise to our organization. They have been consummate
professional delivering all software, software support, software
development and training. They were integrally involved with IHS our
local computer group in any and all software/hardware installation
challenges. We’ve maintained our budget throughout the process.
Vision has helped Girls Inc value engineer the project at many
opportunities. Vision has helped alleviate computer fears and helped
an organization with a computer cultural change of great importance
and magnitude. They have all the experience and professional skills
necessary to support an organization throughout their transitional
process from paper to database champions.
Finally, Vision has provided a superior
product that will be used extensively at Girls Inc
helping us manage many aspects of our business. Further, I project
that these efforts will increase our grant proposal throughput
effectively paying for itself within the first year. Simply said,
the entire Vision products and staff are top caliper and I would
personally recommend their organization without hesitation. I felt
compelled to write this letter in gratitude to Nicole and her staff.
My letter is completely unsolicited nor compensated in any fashion.
Please feel free to call anytime and I’ll tell you more about our
experience." Skip Baker
Boys & Girls
Clubs of
Providence, RI
"I just wanted
to take the time to thank you for the
friendly and efficient service I receive. When ever I
call I am treated with respect and I am referred to the right person
to help me solve the “puzzle”. In this day of so many email
communications and automated calls, this really makes a difference!
Thank you!!" Pamela Burkett, Branch Manager
Boys & Girls
Clubs of Bay County, FL
"If there is one thing I have learned . . . it’s the importance of
quality vendors and the
relationships you build with those vendors. These Relationships are
built over many years, through many experiences and are based on
loyalty. The loyalty that Vision Computer Programming Services has
shown towards the Boys & Girls Clubs of Bay County is unparalleled.
We requested a Report that showed the number of members that
attended our Clubs three or more times a week for a year so that we
could provide the information to the Florida Alliance of Boys &
Girls Clubs. Vision was able to create an
easy to use report in a short time frame and the Florida
Alliance was extremely pleased with the format and the information.
Thanks for a great job!!!" Ronnie Dowdy, Area Director
Boys and Girls Club of Lake Tahoe, CA
"Visions Software is the BEST! Our
Boys and Girls Club uses both the Member Tracking System and the
Donor Database. It is user friendly,
and has the best reports! The owners of the company are always
reaching out to their clients for ways to better serve our
ever-changing and demanding needs for the reports we need to
generate at all levels. If you asked me what I like the most about
using this software…it is two-fold…#1 it is
affordable. #2 The technical
support is the best. Help is only a phone call or e-mail
away. I have recommended this software to everyone I know who is in
the market for a database for their club." Karen Houser,
Executive Director
Boys & Girls
Clubs of Northeast Mississippi, MS
"Vision
Member Tracking Software improved our organization instantly. We
have been users and loyal fans of Vision for over 4 years now and
with every update it just keeps getting better. The
software is
excellent, the staff is the best in the business, as well as being
the most helpful and patient I
have ever dealt with. If your not using Vision you had better drop
what you are doing and jump on the band wagon before your
organization gets left behind. Thanks for all you do to make my job
easier." Kevin Lovelace, Iuka Unit Director
Boys & Girls
Clubs of Providence, RI
"I received a phone call today from
the local paper. They wanted to know how many children we served
here in North Providence from Johnston. It seems the town of
Johnston is considering starting a Youth Center. While talking to
the woman who called, she mentioned she had already called the YMCA
in Cranston, but was unable to get even an estimate. “That will take
a lot of time to research,” she was told. I replied, “I guess they
don’t have the data system we have! I’ll have an exact number in a
minute. It’s great to see a system working,
thought you would like to know!" Pamela Burkett, Branch Manager
Boys & Girls Clubs of Benton and Franklin Counties,
Pasco, WA
"Vision CPS has
provided a great product which we have used and are more and more
pleased as time passes and we understand it better. Vision
CPS staff is second to none in customer service. The
business world would be a much better place if all organizations
followed their lead." Sam Clements
Boys & Girls
Clubs of Northwest Tennessee, Union City, TN
"Vision Software has helped our
organization to solidify collaboration with the school system. When
we opened our doors for the after school program there were over 100
kids finding ways of transportation to the club after the bell
rang. The majority of them soon discovered what bus dropped off in
close proximity to the club. The busses became overcrowded and
presented a problem to the school system. The principle came to my
office to discuss a solution. He decided to run two busses directly
to the club for drop off. He said that the only problem was knowing
what kids from his school actually were members of the club. He
asked me how feasible it was to give him a list of the club members
who attended his school. Of course my answer was “very feasible”.
My assistant with a touch of a few buttons on her computer printed a
list from our Visions Member Tracking System for his use. He was
blown away! Needless to say we have developed a great relationship
with his school and solved our transportation problem at the same
time. Thanks Nicole and Vision for making our jobs and lives
easier." Ron Green, Chief Professional Officer
Boys & Girls Club of Bristol,
VA
"We
have been using the Vision Member Tracking and Donor Tracking
Systems for the past six years. They are both wonderful products.
The staff at Vision is great to work with
and very knowledgeable. I would highly recommend their
products to all Boys & Girls Clubs." Eric Clark, Executive
Director
Boys & Girls
Clubs of Springfield, MO
"The Member
Tracking System from Vision Computer Programming Services has
greatly improved our means of tracking our membership. Our ability
to compile data for reports has increased
the opportunities for grants and other financial
resources. I whole heartedly recommend this program to all Boys &
Girls Clubs." Randy Carpenter, Director of Operations
Boys & Girls
Club of Bristol, VA
"With
this new updated Member Tracking System, the
BGCA annual report was
a breeze. The report given by the membership tracking
system on our members was in the exact format of the annual report.
All I had to do was enter the numbers in the annual report exactly
as it was given to me. The Member Tracking software is a must for
any club." Jessica L. Rose, Director of Operations
Boys & Girls Club of Ada
County, Garden City, ID
"Vision
Computer Programming Services has maintained contact with us
throughout our deployment, as well as provided technical support for
issues specific to our site. Thank you for your
continuing support. We have
been pushing this database to the limit every day and it has
performed very well. More than 10 machines access the data
files regularly each day!" Jason
Boys & Girls
Club of Southern Maryland, Lusby, MD
"I would just like to say THANK YOU. Calling for help is so much
easier when we have friendly, affable people on the
other end of the phone. Just wanted to let you know that our club
really appreciates your Member Tracking System. Great job
guys!" Brandon Keller
Boys & Girls
Club of Assabet Valley, Maynard, MA
"The Member Tracking System has become an important part of our
daily programming. We use the system for help with our
grant writing, our sports league
selections, tracking our homework and for many other aspects of our
program. It (the tracking system) has
eliminated so much paper work, from daily attendance to
receipt writing, that it makes our job that much easier. We owe your
company so much appreciation for this program, it has helped
enormously. The best part is that when the members sign-up each year
they don't have to fill out those long forms because we already have
it all in our system. Thank you so much." James D. Guy
Boys & Girls
Clubs of the Sandhills, Southern Pines, NC
"The
Boys & Girls Clubs of the Sandhills have been using the Member
Tracking System for the past two years. We were so impressed
with the Member Tracking System that we purchased the Donor Tracking
System as well. The customer service we
receive has been great! I would recommend this software to
anyone who needs quick and easy access to information regarding
their organization."
DeWayne
West End House
Boys & Girls Club, Alston, MA
"I like your
company because you are very attentive
with any problems.
We can call with any issues or suggestions. You constantly
come out with updates which are fantastic to keep our kids safe & we
know where they are at all times. Polite on the phone, it is a
Great program!" Karen
Boys & Girls Club of Assabet Valley, Massachusetts
"We could
not be happier with the
Member Tracking System"
John
Boys & Girls Club of Benton County, AR
"It is great
to have the support!"
Tom Hough
Vision Computer Programming Services, Inc.
685 Main Street, Suite C
Safety Harbor, FL 34695
(888) 425-6964
Email: email@visioncps.com
Web Page: www.visioncps.com
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Copyright ©2012 Vision Computer Programming Services, Inc.
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